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Terms of Service

Terms of Service

The TopWebHost provides Domain Names, Web Hosting, Web Radio, Dedicated & Vps Servers, WHMCS Modules & Addons to customers worldwide, and has a responsibility to protect each client and provide the best services available. All customers of TopWebHost subject to the following terms of service.

Please read them carefully and to visit our pages, only if you agree fully with them.

The TopWebHost has the right to modify or discontinue temporarily or permanently parts or all of its services with or without notice to users or members.

1) Copyright

This website is an official online shop of the company. All content of the website, services and products are the intellectual property of the company and protected by the relevant provisions of Greek law, European law and international conventions. Prohibited any copying, distribution, transportation, processing, resell, create derivative work or misleading the public about the real content provider of the site. Any reproduction, republication, uploading, posting, or transmission or any other use of the content in any manner or medium for commercial or other purposes is permitted only with prior written permission of the company or any other holder of copyright.The names, images, logos and trademarks represent the Company or third parties and their products or services are proprietary marks of the company or third parties protected by applicable trademark laws. Their appearance on the website should in no way be construed as a transfer or license or right to use them.

2) Money Back Guarantee

The hosting packages of the Company are accompanied by a 60 day money back guarantee from the date of opening the hosting account. If the customer is not satisfied with the level of Web Hosting of the Company, he may within 60 days of starting his account request the cancellation of this Agreement, otherwise he or she implicitly agrees to continue providing the Service and waives the right. for the refund of the money paid. In case of cancellation within 60 days, the customer is refunded the amount of his subscription. If the subscription amount included additional costs (domain name purchase, SSL purchase, dedicated IP purchase, third party or bank or credit card fees, installation costs, additional services) the subscription amount is refunded to Customer after the above costs have been deducted. No refunds are made after the 60th day of the subscription. The above warranty applies solely to Shared Hosting rental packages and not to all of the services provided by the Company, such as Dedicated Server, Vps Servers, Resellers Hosting etc. No refunds are provided for Dedicated Server, Vps Servers and their respective Addons.
Only new account holders are eligible for compensation. For example, if the customer had an account with the Company, canceled and created a new one, they are not entitled to compensation for the last account. In order for the account cancellation request to be valid, the request must be sent through the form on the package management page. Any breach of the term herein shall be deemed to result in the non-refund of any amount to the Customer.

3) Domain Names Assignment Regulation .gr

The client / user and / or future owner of the domain names must read, understand and agree with the .gr Domain Name Management and Assignment Rules and all amendments thereto. He should particularly read Article 5 of the Regulation which states the grounds for refusing a domain name application. On her page EETT http://www.eett.gr/opencms/opencms/EETT/Electronic_Communications/DomainNames υπάρχουν όλα τα κανονιστικά κείμενα και τυχόν τροποποιήσεις αυτών. Ο επισκέπτης The user is responsible for the equipment that allows him / her to visit the TopWebHost pages and is responsible for any related fees that may be required to access such information ( Example. network connection charge, residence time charges, etc).

TopWebHost is not responsible for the communication of users or members with third party service providers that may be advertised on its site and for any commercial transactions that may occur between them. The information provided on the TopWebHost website. Visitors undertake to cross-check the information provided to them.

4) User Responsibility

Users agree that they will not use TopWebHost benefits for:

4.1) Sending, publishing, e-mailing or otherwise transmitting any content is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, obscene, obscene, libelous, infringing on someone else’s privacy, expressing national or other discrimination.

4.2) Damage to minors in any way.

4.3) Adult Content – Porn, Gambling and Anything Against Greek Law.

4.4) Shipping – bulk e-mailing for promotional purposes without the consent of the recipient.

4.5) Send, publish, e-mail, or otherwise transmit any content for which you are not authorized to transmit in accordance with the laws or contractual or management relationships (such as insider information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements).

4.6) Sending, publishing, emailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights.

4.7) Send, publish, e-mail, or otherwise transmit any software that contains software viruses or any other codes, files, or programs designed to interrupt, damage, destroy, or otherwise disrupt the operation of any software or computer hardware. Deliberate or unintentional infringement of applicable laws or regulations.

4.8) Harassment of third parties in any way.

4.9) Collection or storage of personal data about other users.

4.10) Distribution of pirated software, MP3s and movies.

4.11) Forum with links to content for which you are not permitted to broadcast under the laws or contractual or management relationships.

4.12) Bulk sending emails for advertising purposes – Spam Mails.

Bulk sending of emails for commercial purposes for advertising is PROHIBITED by Greek law. Theoretically, bulk sending of emails for commercial purposes (for advertising purposes) is permitted only if the recipient consents to receiving emails from that email address.

Failure to comply with the above and we will be notified by the Data Center of sending spam mail, the hosting account will be terminated without notice.

5) Use of resources

The Client agrees that it intends to make reasonable use of the hosted TopWebHost Server resources, that not all Server resources are intended for its own use, and acknowledges that it shares the Server resources with other users.

Up to 10% of the server’s total resources are used to limit the CPU and memory usage of the Server. If the processes running on the client’s hosting account consistently exceed the consumption of 10% of the server’s total resources, the client will be informed accordingly to terminate those processes.

In the event that these processes cause or may cause a malfunction of the Server and are to the detriment of other customers, TopWebHost reserves the right to terminate the processes without prior notice to the customer or even to disable the hosting account if this is considered necessary.

The Server resources available are for use solely within TopWebHost customer hosting accounts.

It is prohibited to make any resources available to third party Sites in any form whatsoever, including but not limited to abstracting graphics or text from third party Sites located on a TopWebHost Server, running Banner Exchange programs, etc.

The use of Irc Bot and Chatrooms is expressly forbidden due to the overload caused by the above applications on Servers.

6) Additional Terms for Dedicated & Vps Servers

6.1) The Company reserves the right to reset the password to a Dedicated Vps Server if the password we have in our database is not up-to-date so that it can perform all necessary security checks as required by Datacenter. It is the client’s responsibility to ensure that we have been given a valid Email address and Root password to the Dedicated Server to prevent any downtime (server downtime) from being reset.

6.2) The Company reserves the right to control the Servers according to the requirements and perform various management actions at the request of Datacenter.

6.3) For Dedicated & Vps Servers backup is not supported (Backup) by us, but it is the client’s own responsibility. The client can obtain an additional hard drive (Backup) and keep his backups there, as the simplest solution. Please contact our Sales Department at sales@topwebhost.gr if you want to get an extra hard drive (Backup).

6.4) In case of late payment of his renewal subscription Dedicated & Vps Servers, the Server is canceled on the same day the subscription expires. The data stored on the Server is deleted and the Server is made available for rent to another client. Should the Server Subscription Renewal be paid upon expiry, and if Reactivation is feasible, there will be a Reactivation Charge of the Server.

6.5) In case of cancellation of one Dedicated & Vps Servers, the money for the remaining time is not refundable.

7) Denial of Services

TopWebHost has the right to refuse or cancel service. Violation of TopWebHost rules and regulations may result in a warning, suspension or even cancellation of the service. Accounts deleted due to a violation of TopWebHost’s policy will not be compensated.

If monthly data volume is exceeded then there is a mandatory charge for each additional MByte according to the applicable TopWebHost price list.

All Data is received as monthly traffic (such as page traffic, FTP traffic, e-mail traffic etc) to and from your account (That is, the disk space that we host).

8) Limitation of Liability – Insurance – Compensation

The Company is making significant efforts to ensure that the TopWebHost.gr website includes accurate and up-to-date information. However, it is not bound by the accuracy, timeliness and completeness of the content published and therefore bears no responsibility whatsoever.

Customer agrees that TopWebHost.gr will defend against any lawsuit, secure, keep away from any risk, from all claims, losses, monetary claims and liabilities, the Company and shall cover it against any costs incurred including fees. lawyers will also cover it from any case or claim due to injury or damage or any other cause raised by himself or any third party against the Company or the Customer because of its activities and services or other n Customer acts or contents and information initiated by the Server of the Company or due to a malfunction of any of our server, with or without the consent of the customer or partner with that person.

In addition, the Client expressly hereby declares and commits that in the event that any lawsuit, claim, or other litigation or administrative proceeding is brought against the Company and results from an infringement by any nature of the rights of third parties, it is obliged to intervene in the court or administrative procedure and fully compensate the Company in the event that the latter is obliged to pay compensation or any other expenses.

9) WHMCS Addons & Modules

The products are provided by TopWebHost.gr, and are not for sale. TopWebHost reserves all rights and is not expressly granted to you, TopWebHost retains ownership of the Products.

9.1) License transfer policy

License holders WHMCS Addons & Modules may not “lend” or “sell” to third parties except in the case of licensing transfers, as described below. Any licenses found to be used in the following manner will be revoked immediately. Before any sale or transfer, please contact us with a support request, and you will write the new owner’s name, email address and contact details for transferring the license. All transfers are final and cannot be reversed.

9.2) Cancellation Policy & Returns

Refunds are made only for products that do not work properly. Returns are not accepted when there is a lack of features on your server or does not meet the requirements. Refunds are determined by our technical staff when they determine that the product has a problem and that it does not run on your Server. installation costs are not refundable under any circumstances.
Due to the nature of the products (digital products) we are unable to provide refunds under any circumstances. This is because once you download it you will have access to the files.
Any complaint you attempt to make through PayPal will be strongly supported by us with respect to these terms and conditions of sale. You should make sure that you have fully read our terms and the description page of any product you purchase, as no returns will be available unless the product you purchased is significantly different from the one described by us on this site.

10) Web Radio Streaming

10.1) TopWebHost takes over the hosting of the client’s online radio station for the fee mentioned on our official website.
10.2) Hosting the client’s web radio station will have a specific number of simultaneous listeners, which is listed on the radio hosting packages found on our site.
10.3) Hosting the client’s web radio station will have 64, 96, 128, 192 Kbit audio transmission, specific and always monitored monthly data traffic, as well as an autonomous management control panel.
10.4) TopWebHost is required to continuously upgrade, update and maintain the Server hosting the client’s online radio station, to ensure its maximum security against external malicious attacks, and to ensure that the Server hosting its client radio, to be Online.
10.5) TopWebHost bears no responsibility for the overall effects created by the reproduction of audio files (music, spoken etc.) uploaded by each client on the FTP server for Auto DJ, in particular the effects due to their quality or copyright infringement.
10.6) Customer is only required to upload MP3 / MP3 files to the Server / Auto DJ in audio quality only at 64, 96, 128, 192 Kbit and each track / song has English / Latin characters and not Greek, otherwise TopWebHost has any right to lock the hosting package of his online radio client.
10.7) TopWebHost does not control the live broadcasts of each client (as they are performed by the client’s personal or professional premises), nor the equipment or software and programs used by each client, and therefore bears no responsibility, especially legal , on the consequences of such emissions.
10.8) TopWebHost has nothing to do with the Website and the Music Online Players who design, plan or manage third party natural or legal persons on behalf of the Customer.
10.9) TopWebHost provides the customer with only a subscription audio package and guarantees the best possible state, security and speed of its Dedicated Server.
10.10) TopWebHost is not responsible for the client’s obligations to AEPI for the music that the client plays using its hosting package. The client is solely responsible for its own initiative and responsibility to enter into a contract with AEPI company and generally with any competent authority and organization responsible for the operation of the radio stations.
10.11) TopWebHost has nothing to do with the codes of the Music Online Players that the client uses on his website or blog. Our company has no responsibility or liability whatsoever with the website made by third parties or other companies. The responsibility of our company is to make Online Radio Online.
10.12) TopWebHost bears no responsibility for any consequences arising from the personal software and hardware used by the customer to maintain its online radio station.
10.13) All radio hosting packages do not contain technical support / assistance on the client’s website or on the client’s hardware (Software / Hardware), technical support is provided on a per-hour charge basis and through pre-paid technical support contract. Any kind of assistance / training, technical support either remotely or at the customer’s place, requested by our company, will be charged at the hour according to our current pricelist.


Subscribers of the Company’s services must be 18 years of age.

By first accessing your account, or transferring files to it, you confirm your acceptance of the above Terms and Conditions.

Please read on Privacy Policy


Yours sincerely